Legal
Privacy policy
How we handle the information you share with us through this website.
Sample policy. This page is sample copy. It sets out our general approach to privacy, but it has not yet been reviewed by a qualified legal advisor and does not constitute a binding statement.RoxSun Solar should have this document checked and localised for Pakistani data protection requirements before it is published.
What we collect
When you contact us or request a quote, we collect the details you choose to provide. This typically includes your name, phone number, email address, city, company name where relevant, and the content of your enquiry. We do not ask for financial account details, passwords or government identification through this website.
We may also collect limited technical information automatically, such as your browser type, device and general location, to help the site work reliably and to understand how it is used.
How we use it
We use the information you provide to respond to your enquiry, prepare quotations, arrange site visits and after sales support, and keep a record of our correspondence. We use technical information only to operate, secure and improve the website. We do not sell your personal information.
Who we share it with
We share your details internally with the team members who handle your request, and with service providers who help us run our business, for example hosting or communication tools. Where a project requires a partner or installer, we share only what is needed to serve you. We may disclose information where required by law.
Cookies
This website may use cookies and similar technologies to remember your preferences and to measure how the site is used. You can control or disable cookies through your browser settings. Some features may not work as intended if cookies are turned off.
How long we keep it
We keep enquiry and customer records for as long as needed to serve you and to meet our business and legal obligations, then remove them.
Your choices
You can ask us to access, correct or remove the personal information we hold about you, and you can ask us to stop contacting you at any time. We will act on reasonable requests in line with applicable law.
Contact
For any question about this policy or your information, write to us at Info@roxsunsolar.com. We will do our best to help.
Note: This is generic template text intended as a starting point only. It must be reviewed and finalised by RoxSun Solar's legal advisor before it is relied upon.
